Corporate Governance

UGL has a set of values which recognise our responsibilities to all of our stakeholders.  


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Our approach

The critical assets we help build and the essential services we deliver improve people’s lives, every day. For us, Corporate Responsibility is about creating a sustainable tomorrow, which means taking greater social, economic and environmental responsibility today.

UGL’s Corporate Responsibility Framework is built around five key pillars and indicates our broad goals and key corporate responsibility issues. Our approach is focused on:

UGL Corporate Responsibility Diagram

Our Clients
Delivering exceptional service to our clients within a framework which embraces the highest levels of corporate governance and ethical standards.

Our People
Valuing our employees by providing a safe and rewarding work environment which invests in their future embraces diversity.

Our Partners
Fostering partnerships with our technology and joint venture partners and our suppliers to maximise knowledge sharing and idea generation in order to develop innovative, sustainable solutions.

Our Communities
Actively supporting the communities in which we operate and using local suppliers and talent where possible.

Our Environment
Managing our impact on the environment through responsible business practices across all operations.

As one of Australia’s largest essential services providers, with a presence across Australia, New Zealand & South East Asia, we are in a unique position to make a difference to the lives of people every day. This increasingly dynamic challenge is a source of innovation for our business.

Our corporate responsibility framework identifies the issues that are of interest to our core stakeholders. In the context of our framework, we aim to develop innovative business offerings, reduce environmental impact and build a reputation that reflects who we are and what we stand for as a company.

Corporate Responsibility guides everything we do and the way we go about our business. Our approach is reflected in our Vision and Values, our Corporate Governance framework, our Code of Conduct, our Code of Ethics and our Corporate Policies. We recognise that Corporate Responsibility is a journey and as our company continues to evolve, we will continue to improve and extend our Corporate Responsibility framework.

Leaving a positive legacy

Since 1970, we have followed a simple formula: when we do the right thing, we succeed. Every day, our businesses through the services they deliver make a meaningful contribution to the social, economic and environmental well-being of the communities in which we live and work. We want to leave a positive legacy for all of our stakeholders – a goal that is embedded in our values and drives every decision we make.

The success of our strategy has meant that:

  • We provide our shareholders with profitable growth and industry-leading returns.
  • We provide long-term sustainable employment to over 7,000 people.
  • We are a partner of first choice for our technology and joint venture partners as well as our extensive network of local suppliers worldwide.
  • We are able to support a range of community initiatives which seek to improve the quality of life in communities where our employees live and work and where we do business.
  • We can invest in environmental conservation programs helping us to minimise our impact of the environment across our operations.
Delivering measurable value creation

Sustainable business practices can have a direct or indirect impact on value creation. For example, environmental efficiency initiatives that reduce costs have a visible financial impact. Attracting, developing and retaining the best people also has a direct impact on the value of our business. On the other hand, the value created by transparent business practices, risk identification and mitigation and open engagement with stakeholders is less obvious, but equally important.

We have developed relevant and meaningful key performance indicators (KPIs) for measuring and monitoring progress in many areas of corporate responsibility. We also benchmark our achievements against our peers and industry best practices. 

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