At UGL, we are at the cutting edge of innovation and want to offer our clients the best. Our employees ensure we can do this and have been working hard to assist with one of our contracts.
The team (comprising of Dean Engelbrecht, Andrew England, Matt Dodds, Malcolm Davies, Robbie Yang, Jenni Dinsdale, Penijamini Veitaladru, Chris Aranas, Britteny Astill, Paul Webster, Pierre Venter, Sajid Qurashi, Chrissy Bai, Muhammad Farhan Shaikh, Chitrakshi Prajapat, Eric Ricaflanca, Unnikrishnan Meethale Namath, Aybars Acar, Andrea Sotalbo, and Annette Rigby) have worked hard to ensure one of our projects can leverage the UGL Field Service Management (FSM) digital solution.
The initiative digitises the work order management system, streamlining tasks, providing real-time data for reporting, and enhancing process efficiency.
The project’s success hinged on the commitment of the business users, who managed to complete user acceptance testing under a stringent timeline, despite their heavy operational workload. They also worked tirelessly over weekends to meet deadlines.
The key values/functions the project team has enabled are:
• Scoping, Planning & Dispatching of Crews to work orders,
• Field Asset Maintenance process to cover Corrective/Preventive Maintenance,
• Inventory tracking and consumption,
• Client work completion and work order tracking,
• Ability to manage variations,
• Finalising work orders,
• Live Crew Timesheet with seamless integration to Approval and Payroll processing,
• Real Time Reporting
The team has been awarded a UGL Very Best Award for Innovation for their success.