Auckland One Rail

In early 2022, UGL began managing the operations of the Auckland Metro Rail Network in New Zealand through Auckland One Rail, a 50:50 joint equity partnership between UGL and ComfortDelGro Transit. 

Together, UGL and ComfortDelGro Transit have an impressive track record that includes:

  • serving over 640 million metro rail passenger’s journeys
  • managing 285 stations across rail networks in Singapore and Australia.

The franchise encompasses the introduction of innovative services for the residents of Auckland, made possible by the City Rail Link (CRL) project, which is scheduled for completion in 2024.

Details

Location
Auckland, New Zealand
Status
Current
Sector
Rail
Expertise
Operations
Transport
Client
ComfortDelGro Transit and UGL
Scope of work

Scope of work

  • responsibility for train operations including provision of drivers and other train staff
  • development of timetables
  • station operations and maintenance
  • security
  • customer facing activities
  • revenue protection
  • management of the Auckland Network Access Agreement and KiwiRail interface
  • rolling stock maintenance will be delivered by the joint venture from 2025.
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